Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to site owners. Similar technologies include web beacons, pixel tags, and local storage — this policy refers to all of these collectively as "cookies".

2. How We Use Cookies

AllFans Platform uses cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They cannot be disabled. They include:

• Session cookies: keep you logged in while you browse the Platform
• Security cookies: help detect fraudulent activity and protect your account
• Load balancing cookies: distribute traffic across our servers

2.2 Functional Cookies

These cookies remember your preferences and personalise your experience:

• Language and region preferences
• Display settings and accessibility preferences
• Previously viewed content to avoid repetition

2.3 Analytics Cookies

These cookies help us understand how users interact with the Platform so we can improve it:

• Google Analytics: page views, session duration, user journeys, and device types. Data is anonymised and aggregated.
• Internal analytics: which features are used most, error rates, and performance metrics

2.4 Marketing and Advertising Cookies

These cookies are used to show you relevant content and measure the effectiveness of our campaigns:

• Tracking pixels for social media platforms (Instagram, Twitter)
• Retargeting cookies that allow us to show AllFans ads on third-party platforms
• Conversion tracking to measure which campaigns drive sign-ups

3. Third-Party Cookies

Some cookies on our Platform are set by third-party services that we use. These include:

• Stripe: payment processing and fraud prevention
• Google reCAPTCHA: spam prevention on forms
• Google Analytics: usage analytics
• Cloudflare: security and performance

These third parties have their own privacy and cookie policies, which we encourage you to review.

4. Cookie Duration

• Session cookies: deleted when you close your browser
• Persistent cookies: remain for a set period (typically 30 days to 2 years) or until you delete them

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to refuse cookies or delete existing ones. Instructions for common browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

Note that disabling strictly necessary cookies may affect Platform functionality and prevent you from logging in.

Opt-Out Tools

• Google Analytics: Google Analytics Opt-out Add-on
• Interest-based advertising: Digital Advertising Alliance Opt-Out

6. Do Not Track

Some browsers support a "Do Not Track" (DNT) signal. Currently, there is no universal standard for how websites should respond to DNT signals, and we do not currently alter our data collection practices in response to DNT signals.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will post any changes on this page with an updated date.

8. Contact

If you have questions about our use of cookies, please contact our support team.